FAQs Commuter FAQs

When you register your SEPTA Key Card with SEPTA at https://www.septakey.org, it is critical that you write down the Card Reference ID. It is not the actual card number on the face of the Key Card.  Instead, it is on the “My Account” page on the SEPTA Key website. The Card Reference ID is a requirement during the Health Equity/WageWorks registration process, accessible at https://participant.wageworks.com/.  You will be prompted to enter your PennKey and password to enter the Health Equity/WageWorks portal.  Note: although you should write the number down, the safest and most accurate way to capture the number is to use your computer’s copy/paste functions to paste the number directly into your WageWorks account to ensure the integrity of the number.