Customer Service Options for Commuters
For questions about Penn's discounted Commuter Benefits, contact Jawnt at support@jawntpass.com or 267-762-2694, 888-513-5935.
For questions regarding the Commuter Card, please call Health Equity/ WageWorks at 1-877-924-3967 and follow the prompts.
Inquires about the SEPTA Key Card and the transportation authority's available transportation fare products may be directed to SEPTA Key Card Customer Service at 1-855-56-SEPTA (1-855-567-3782).
The Office of Parking & Commuter Services is your information resource for questions regarding campus parking sites, rates, and availability, any issues with point-of-sale payment in our garages or lots, or inquiries about your pre-tax payroll deductions. Please contact staff at commuterservices@upenn.edu or 215-898-8667.
For questions on the Bike Commuter Expense Reimbursement Program, contact: bikecommuter@upenn.edu