Contact Us Commuter Services

Customer Service Options for Commuters

For questions regarding placing a new commuter order or updating an existing one, please call Health Equity/ WageWorks at 1- 877-924-3967 and follow the prompts.

Inquires about the SEPTA Key Card and available transportation fare products may be directed to SEPTA Key Card Customer Service at 1-855-56-SEPTA (1-855-567-3782).

The Office of Transportation and Parking is your information resource for questions regarding campus parking sites, rates, and availability, or any issues with point-of-sale payment in our garages or lots. Please contact staff at  parking@upenn.edu or 215-898-8667.

For questions on the Bike Commuter Expense Reimbursement Program, contact: bikecommuter@upenn.edu