Alerts & Updates
SEPTA Project Impacts Penn Commuters July 20 - August 4
SEPTA will enter the next phase of a multi-staged infrastructure reconstruction project for a two-week period this summer. There will be NO TRAIN SERVICE to/from University City Station from Saturday, July 20 – Sunday, August 4 (includes weekdays). During this time, patrons using the Airport, Media-Elwyn, and Wilmington-Newark rail lines can expect service substitutions or adjustments while this project work is conducted. SEPTA passengers are advised to allow extra time getting to and from their destinations or consider alternative transportation options. Visit www.septa.org for the latest schedule information. Additional project updates are available at www.septa.org/southwestconnection.
During this period, commuters who drive and park in the area can expect additional traffic congestion in University City. The Division of Public Safety offers periodic traffic advisories and commuters can sign up for these alerts by clicking here.
You are strongly encouraged to monitor SEPTA communications for detailed information as this project progresses.
News & Announcements
Information from SEPTA for Early Adopters of SEPTA Key Cards
Some of the first Key Cards issued will be expiring on July 31, 2019, so please take a moment to check the “GOOD THRU” date on the front of your Card. If your Card is set to expire and it is not already registered, please do so immediately at http://septa.org/key/register.html. This action protects your Card and fare products and makes it much easier to transfer any Travel Wallet funds or unused One Day Independence/One Day Convenience Passes on your Card.
Before you can transfer your fare products, you will need to purchase a new SEPTA Key Card. For your convenience, there’s a card kiosk at the SEPTA Travel Center@Penn in the Penn Bookstore. Don’t forget to immediately register your new Card to your existing account – you’ll need to do this before the fares can be transferred. Once you have a new Card, you can either go to a SEPTA Sales Location or call the SEPTA Key Customer Call Center (855-567-3782) to complete the transfer.
If your Card expires and it is unregistered, contact the SEPTA Key Customer Call Center at 855-567-3782 to request a refund/credit for any remaining Travel Wallet Funds or unused One Day Independence/One Day Convenience Passes.
Access Penn Transit Services From Your Mobile Device
Using Penn Transit’s bus and shuttle services just got easier with the introduction of a new mobile application.
PennRides on Request, the new free rideshare application, is now available on the App Store and Google Play to members of the Penn Community. This convenient new app allows passengers using our shuttle services to:
- Request a ride immediately or schedule a ride (A minimum of two hours in advance is necessary and a request can be placed up to seven days in advance);
- Monitor and track current ride status in real-time;
- Receive estimated arrival times for their rides; and
- Receive a digital notification when the ride has arrived.
The new app also offers users the ability to toggle to PennRides en Route, Penn Transit’s fixed-route live-map service that features Penn Bus and FMC Shuttle along with information about Loop Around University City (LUCY®) and the Walking Escort Program. Riders can now choose the mode of transportation that is most appropriate for their travels to, from, and around campus, all from within the new rideshare app.
Trending FAQs
- I do not see Penn Evening Shuttles information on the live map. How can I follow my shuttle on the map?
- What is PennRides on Request?
- What are the benefits of using PennRides on Request?
- What contingencies are in place if I do not receive my monthly pass in the U.S.P.S. mail?
- What is PennRides en Route?
- Where do I go for SEPTA Information?
- What is Penn Accessible Transit?