FAQs Commuter FAQs

Payroll deductions are applied to commuter accounts in the same month the benefit is utilized. For example, if you are commuting in June, but would like to cancel your July benefit, your last deduction would be received in June to coincide with your benefit for that month. As long as you cancel prior to June 10, you would see no deduction in July.

This also applies to the WageWorks Commuter Card. With our WageWorks partnership, we are able to offer commuter benefits within the same month as your deduction to avoid the hassle of prepaying and refunding for our commuters.