FastX- Frequently Asked Questions

Who is eligible to receive FastX?

This software is licensed by the University of Pennsylvania and is restricted to Institutional use only by Penn faculty and staff, as well as faculty and staff of Penn Medicine, for Penn-related academic or administrative use or for Penn-related academic research.

Purchasers will receive a license key that may be installed on multiple servers or clusters, and as many licenses as are needed may be assigned to each licensed server.

Purchasers are responsible for complying with these restrictions as well as the terms of any Publisher's End User License Agreement presented at time of download and/or installation.

 
Are students eligible to purchase FastX? 

FastX is not available for students at this time.
 

How do I purchase FastX? 

OSL has developed a new Kivuto Licensing Portal that allows for orders to be placed for this and most other software titles, allowing payment via BEN budget code. Please visit the How to Order page for directions.
 

How do I start using FastX?

After you purchase FastX, instructions on how to download and install the software will be provided on the Kivuto Website. Those instructions are reprinted below for your convenience:

FastX offers license keys and software for Linux and Windows. Above are license keys needed to download the software from the FastX website. The license keys may be installed on multiple servers or clusters. As many client licenses as needed may be assigned for users. The license server is built into the FastX server package.


Is a home-use license available for FastX? 

The license covers all on campus use and off-campus use by faculty and staff, (including contractors providing services to the University and fellow researchers from other universities working on Penn research projects).

Non-University entities may not install FastX on their own servers for their own non-University purposes.
 

How can I obtain FastX support? 

Users can get support for FastX by visiting StarNet’s Maintenance and Support Program.