WageWorks VISA Debit Card Replacing Commuter Check Vouchers

The new WageWorks web application is now available. Please review the key dates listed below and log-in to ensure your account and monthly commuter election migrated correctly.

  • Thursday, November 29 – Monday, December 10
    • You can now make changes for the January 2019 commuting month.
    • Important: If your recurring election included any opt-out month(s) before the transition, you must recreate your selection, which was not transferred to the new website.
      • Click here to log-in to WageWorks with your PennKey and Password
      • You will see the WageWorks Landing Page with important messages
    • Review and/or change your current election
      • Click on the featured Commuter Account box
      • NOTE: your election was migrated to “WageWorks Debit Card” with your previous voucher amount
      • Click “Modify or Cancel Order” to Manage Recurring Orders or Manage the Calendar for future months
      • If you do not wish to make a change to your election, go to the next step
    • Review your delivery information
      • Click on the word  PROFILE beneath your name at the top-right side of the page
      • Review or update your contact information and mailing address
      • LOG OFF if you have no changes to make
    • NOTE: Address changes must be made in WageWorks; changes to your University record are not reflected in WageWorks
    • The Quick Start Guide and Forms from Wageworks can be found in the HELP Section
  • Wednesday, December 19 – Monday, December 31
    • Expect to receive your new transit debit card through the mail (card shown below)
    • If you use the current debit card for transit and for parking, you will receive one new card for transit and one new card for parking
    • Funds will be loaded to the new WageWorks cards on/about Friday, December 21
    • Funds will be loaded to the new WageWorks Parking cards on Tuesday, January 1
    • You can now make your purchase for the January commuting month using the stored value card

 

 

 

 

Should you need to speak with a WageWorks service representative, please contact this new dedicated phone number 1-877-924-3967 and follow the prompts. Representatives are available Monday through Friday, from 8:00 a.m. to 8:00 p.m. to assist you.