Contact Us Commuter Services

Manage your WageWorks Commuter Account

Penn's Commuter Choice Program is managed by WageWorks Commuter Services. You can manage your account online, which includes changing the type of commuter option, updating your personal information, or canceling or initiating your participation in the program. 

The telephone number for WageWorks Customer Service Helpline:  1-888-736-6236, push 2 for active participant and 4 for flexible spending accounts.

For more information on WageWorks resources, download the WageWorks Participant Reference Guide

Download an ADP Refund Form

To contact Penn Commuting:

Donna M. Petrelli
Assistant Director for Parking Administration
petrelli@upenn.edu
215-898-2487

For questions on the Bike Commuter Expense Reimbursement Program, contact: bikecommuter@upenn.edu