Transportation and Parking Coronavirus Information

For updates and resources on the University's response to COVID-19, please consult coronavirus.upenn.edu. Information specific to Penn Transportation and Parking is provided below.

The Transportation and Parking Office is open Monday - Friday from from 9AM to 4PM. Beginning Friday, August 21, daily hours will expand to 8:30AM – 5PM. Staff may also be contacted at parking@upenn.edu.

Parking

Update July 27. Commuters who wish to to obtain a parking permit may now apply online for assignments that will be effective as early as September 1.  Be aware that parking availability is limited, and it may be possible to accommodate your preferred option. Once applications are reviewed, an email will be sent to you, advising of lot/garage availability. At that point, you may indicate you want to either (1) accept that location, (2) accept that location and request to be put on a waitlist for your preferred location, or (3) you no longer want a parking permit. Applicants will be notified when parking assignments are confirmed and invited to visit the Transportation and Parking Office to pick-up access credentials. You also will be notified if spaces are not available and offered the opportunity to be placed on a waiting list.   Please note that due to the high demand for parking that we are experiencing, our response time is longer than normal and it may take up to 10 business days to process your application.

Update July 21. Free parking for Penn, UPHS, and Penn Affiliates at University facilities will continue through the month of August. This free parking is available at these locations: Penn Museum, Chestnut 34, Walnut 38, Walnut 40 Garages, and the Penn Park lot.

Beginning September 1, Penn will resume charging fees to park in all campus garages and lots. As previously announced, permit rates will be held at the FY20 rates through December. Details about the FY21 rates can be found here.

Action for Current Parking Permit patrons: Permit holders, the July 31 deadline to confirm your parking status with Penn Parking has passed. If you have not already done so, please click here to confirm your parking status based on the three options listed below.  

  • Continue as an active permit holder. You may continue parking at your currently assigned lot/garage. On September 1st, payroll deductions will resume, and you will see the deduction in your September pay statement(s). Even if you plan to continue parking, we ask that you still complete the form.
  • Suspend your parking credentials. You may suspend your credentials between September 1st and February 1st. During that time, you will retain your current garage or lot assignment, but your credentials will be deactivated for the suspension period. If you determine you need to resume your parking during the suspension period, you may contact the Transportation and Parking Office and renew your permit, effective for the first day of the month following your request. Important Note: patrons who choose this option will be contacted prior to February 1st to confirm whether they wish to reinstate their permit privileges and the associated payroll deductions.
  • Cancel your permit. You may request cancellation of your parking permit. If you choose this option, your parking privileges will end as of September 1st. You are responsible for returning any parking access credentials in your possession (e.g. Hang Tag and AVI) to the Transportation and Parking Office. You may do so whenever you return to campus. You may also choose to do so by mailing them to the following address: Penn Transportation and parking Office, Suite 447A, 3401 Walnut Street, Philadelphia, PA 19104-6228.

Effective September 1, Penn Parking is introducing three new options for those commuters who may only need to park on an an occasional basis:

  • discounted transient/visitor all-day rate of $15, payable on-site,
  • evening rate after 3:30PM and an all-day weekend rate of $12, payable on-site, and,
  • 5-hour/day parking ticket for $11, payable onsite via the parking garage attendant with a Penn, UPHS, or Penn Affiliate ID. This option also may be purchased in advance at the Transportation and Parking Office.

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Update July 17. Penn is experiencing a higher percentage of commuters choosing to drive -- and park -- their own vehicles. If a garage or lot is closed, signage will direct patrons to other nearby open facilities. To view a map of Penn lots and garages, visit www.upenn.edu/parking. Please note that the Penn Museum garage tends to fill by 8:30 a.m. Chestnut 34 fills around 9:00 a.m., and Penn Park reaches capacity by 7:30 a.m. The best locations for parking availability are Walnut 38 and Walnut 40 Garages.

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Beginning April 4, weekend access (Saturday and Sunday) to Chestnut 34 Garage will be limited to permit holders with AVI transponders and the Chestnut Street entrance will be open. This limitation will be effect until further notice. Permit holders without an AVI transponder may park at Walnut 38 Garage.  Those patrons should pull a ticket at the entry gate when arriving, and when exiting the garage, show their Penn ID to an attendant to avoid a charge.

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Commuters

Penn Commuter Refund Request Process: Commuters who are seeking reimbursement for a commuter order must follow the process outlined on SEPTA’s website at  http://septa.org/pass-refund-info.html AND also submit a copy of the benefits order confirmation received in the mail along with your original paper pass or a copy of the screenshot you can obtain from your online WageWorks account. Important: full refunds /credits will be granted if the request is postmarked before the first of the month.

Penn Commuters should continue to check the WageWorks Coronavirus website for the latest updates on refunds from all carriers; https://www.wageworks.com/commuter-covid/.

WageWorks estimates it may take three months or longer to process a credit due to the heavy volume of requests. Once a credit is posted, it should appear as a pop-up alert on a commuter's account. 

Students: Students who purchased Spring Semester Penn Passes must visit http://septa.org/pass-refund-info.html for instructions and additional information.

SEPTA Travel Center @Penn

Closed until further notice.

SEPTA

Beginning on Sunday, June 28, Regional Rail will increase to hourly service on most lines, with Paoli/Thorndate and the Airport Line operating every 30 minutes throughout the day.  The Chestnut HIll west Line will remain suspended to accommodate track and right-of-way improvements, and service on teh Cynwyd Line will also remain suspended until further notice. Detailed information is available at http://septa.org/covid-19/service-information.

Effective April 13, LUCY's (Loop Around University City) Green and Gold routes will operate every 30 minutes. Combined routes offer service every 15 minutes. More information is available at http://septa.org/covid-19/service-information.html.

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Transit

In addition to the display of a valid institutional identification card, all Penn Transit riders are required to display a valid “green” PennOpen Pass in a manner consistent with the current protocols for building-entry on Penn’s campus and as a means of reducing the risks of COVID-19.

Individuals who are not part of the University’s PennOpen Pass Program must either display their respective Institution’s valid Daily COVID Screening Pass or participate in a driver-conducted screening and offer their verbal attestations. Individuals who cannot display a "green pass" or respond “Yes” to any of the attestation criteria will not be allowed to ride in the vehicle. 

For information, medical questions, or technical support while using PennOpen Pass, please contact the PennOpen Pass Call Center at (215) 573-6355 or visit https://www.pennmedicine.org/pennopen.

Division of Public Safety's Walking Escort Program

 COVID-19 RIDERSHIP REQUIREMENTS

  ATTESTATION CRITERIA

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As with many COVID-19 related modifications, these operational practices are subject to change. Should that become necessary, additional information will be provided.