FAQs Transit FAQs

In addition to the digital honk, app users who have their mobile device's telephone number in their profile receive text notifications throughout the ride request process.  Text messages are sent in these instances:

- a ride request has been accepted by the driver,

- the driver has arrived at the pick-up location,

- a ride request has been cancelled, and

- a request for a ride has been reinstated. 

Text messages may incur a fee based on the mobile device plan a user has with his or her service provider.