FAQs Commuter FAQs

For questions regarding your commuter order and card account, please consult with Health Equity/WageWorks at 1-877-924-3967 and follow the prompts.   

The Office of Transportation and Parking is your information resource for questions regarding campus parking sites, rates, and availability, or any issues with point-of-sale payment in our garages or lots. Please contact staff at either parking@upenn.edu or 1-215-898-8667.