FAQs Commuter FAQs

Your Commuter Parking Card could be rejected for several reasons:

- You are attempting a transaction before your new monthly benefit amount has been loaded onto your card.

- You do not have enough funds in your account to pay for the transaction.

- You are trying to purchase from an ineligible merchant.

- There is a temporary network problem that is preventing your card from working.  You may want to try another parking kiosk machine or try again later in the day.

- If you were prompted for a “billing zip code” and you entered a different zip code than what is logged in the WageWorks system.