Pest Control

Penn practices "Integrated Pest Management", (IPM), which combines environmental, chemical, and structural strategies to address and prevent infestation and reproduction of pests.
A request for pest control help will result in an initial inspection of the problem area by an IPM professional, and possible treatment with traps, bait, sealing of crevices and gaps, and installation of devices such as door sweeps.

Requests for Pest Control assistance should be submitted via Facilities Focus, or by calling 215-898-7208.

Help Prevent Pests

Our urban setting and large residential communities make pest control an ongoing challenge. Pests can easily become unwanted guests in a community environment. While Penn has dedicated comprehensive resources to addressing pest control,  residents can help keep problems to a minimum by following these steps:

  • Keep your room/apartment clean and food items tightly sealed in glass or tin containers.
  • After eating or preparing food, clean up thoroughly.
  • Wash dirty dishes, wipe counters and tables. Vacuum or sweep often.
  • Dispose of empty pizza boxes in the trash room, toss out scraps and crumbs.
  • Put leftovers away, secured in tightly sealed containers. Don't leave them out for tomorrow.
  • Eliminate “harborage" or shelter for pests. Don’t allow piles of loose papers to accumulate, get rid of empty boxes, paper shopping bags and other types of clutter.
  • Put trash where it belongs; don’t leave it in the hallway or stairwell.
  • Report problems to Facilities Services, and request follow up if problems persist.
  • Move bedding and furnishings away from the air conditioning or heating units in your room so that the pest control staff can get to crevices where mice and bugs can gain entry.

Residential Services and Facilities Services staff has an aggressive program for monitoring pest control issues. The number of requests are monitored for "hot spots" in the system that are addressed accordingly.  
So that Facilities can respond most efficiently to requests for pest control, residents should ONLY put in one request per room per day. This will help to eliminate duplicate calls in the work order system.

Residents are asked NOT to use their own products such as Raid or DeCon. Penn's IPM professionals rely on the integration of methods to control and eliminate pests. The use of chemicals that are not in their program can make their efforts less
effective and mask the success of their work.

Fact Sheets: