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Off-Campus Package Holding Services

Residential Services and Datrose Inc, accept and process packages during the academic year for any current student with a valid PennCard at the following Package Room locations:

English House Mailroom Closed during Winter Break
Harnwell College House Upper Lobby Open during Winter Break
Harrison College House Upper Lobby Open during Winter Break
Hill College House Services Center Closed during Winter Break
Quadrangle's McClelland Hall Basement Closed during Winter Break
Rodin College House Upper Lobby Open during Winter Break
Sansom Place East Second Floor Open during Winter Break

To Register:

Go to any residential package room to register.

  • After presenting a valid PennCard, complete and submit completed registration form (which can be obtained at any residential package room).
  • Students MUST register in order to participate.
  • Student will supply name, current address, a working email address, a phone number, and a start and end date based on Penn’s academic calendar. Services will only be provided during the academic year.
  • Datrose will register all users and be responsible for maintaining all user information.
  • Registered users will be assigned a unique address corresponding to the residential package room that will be the package delivery address.
  • Once registered, students will need to use the address for all expected package deliveries by any delivery company.
  • The address will apply only to package deliveries. Letters or postcards will not be accepted and should be sent to the student’s off campus or fraternity or sorority postal address.

How will the service work?

  • Datrose will accept packages for registered students.
  • Upon processing of package(s) received, 3 email notifications of arrival will be sent to the resident.
  • You must bring the email and a PennCard to the designated package room.
  • Packages not picked up in response to these notifications will be returned to sender after 5 business days of the arrival of the package to the package room.
  • A student may request that a parcel be held for more than 5 days, by emailing in advance. Such parcel will not be held longer than 30 days. There will be no charge for this. Any package not picked up at the end of 30 days will be recycled or disposed of as appropriate, per Postal regulations.
  • Packages will be held over Winter and Spring Breaks.
  • Expected packages must be under 25 lbs. in weight.
  • There will be a $2.00 charge per package, cash only, accepted by Datrose.
  • Datrose will provide Residential Services with names, PennCard numbers, e-mail address and the package room assignments to enable users to enter buildings over the break periods.

Limits of Service:

  • Datrose will accept and hold parcels weighing 25 lbs or less for those who register.
  • Parcel holding begins and ends on the dates provided by the student.
  • Letters, magazines, postcards, bulk mail, newspapers, or any oversize letters will not be processed or held.

If you have any questions about the Off-Campus Parcel Holding service, please email Datrose at  All other questions about packages or mail should be directed to