|Friends and Family: Need to Know|
About Residential Services at Penn
About the College Houses: Information about residential programs, activities, house communities or student well-being can be viewed on the College Houses and Academic Services website: www.collegehouses.upenn.edu.
For campus safety and security information, visit www.publicsafety.upenn.edu, for Penn's Division of Public Safety.
Privacy of Student Information
In accordance with state and federal regulations, Residential Services staff may only discuss student information with the student of record, unless the student has given proper consent. They can do this through the Student Portal and by following instructions to indicate that academic and financial information may be released to others. For more information, please visit http://www.upenn.edu/privacy.
Emergency Contact Information
Penn's Division of Public Safety is staffed 24/7 and can be called directly at 215-573-3333
Information Centers in each College House and Sansom Place are open 24/7 during the academic semesters and can provide assistance to most callers. We are staffed M-F, 8 am - 5 pm, by Residential Services Managers who are full time Penn employees of the University. At all other times, trained student or professional guard staff can respond to most issues or reach assistance for more complex issues.
Information Center Contact Information
Policies and ProceduresThe Terms and Conditions, Residential Policies and Procedures, the University's PennBook, other policy documents, web and email communications all provide basic reference information. Policies are updated periodically, and procedures and timelines are communicated to residents throughout their term of occupancy. Official information of importance is sent to the resident email of record.
Renter's InsuranceRenter's Insurance has very real advantages for residents of on campus housing. Coverage may already be provided through one's homeowner's insurance, and can be added as a rider to an existing policy if coverage is not already included. Standalone policies may be purchased through any reputable insurance provider.
Renter's insurance can help protect residents in event of a covered incident and will help to mitigate the cost of repairing or replacing personal belongings in such an event. We encourage residents to explore their options in order to be protected and to review any policy closely for levels of coverage and for type of coverage provided for property loss as well as liability.
College House and Sansom Place Computing
Computing resources for College House residents are provided through Information Technology Advisors, located in each house to provide local computing to residents. More information: http://rescomp.house.upenn.edu/frontpage