Friends and Family: Need to Know

About Residential Services at Penn

Information about our services can be searched through this website and is communicated through periodic mailings to students and families. Timely information, e.g. New Student Information, Room Selection, Move In, Move Out and other topics are featured on the homepage. We can be reached by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or by phone at 215-898-3547, M-F, 9 am - 5 pm EST.

About the College Houses: Information about residential programs, activities, house communities or student well-being can be viewed on the College Houses and Academic Services website:

For campus safety and security information, visit, for Penn's Division of Public Safety.

Privacy of Student Information

In accordance with state and federal regulations, Residential Services staff may only discuss student information with the student of record, unless the student has given proper consent. They can do this through the Student Portal and by following instructions to indicate that academic and financial information may be released to others. For more information, please visit

Emergency Contact Information

Penn's Division of Public Safety is staffed 24/7 and can be called directly at 215-573-3333

Information Centers in each College House and Sansom Place are open 24/7 during the academic semesters and can provide assistance to most callers. We are staffed M-F, 8 am - 5 pm, by Residential Services Managers who are full time Penn employees of the University. At all other times, trained student or professional guard staff can respond to most issues or reach assistance for more complex issues.

Information Center Contact Information

Gregory College House (Van Pelt and Class of 1925
Harnwell College House 215-898-5258
Harrison College House 215-898-5256
Hill College House 215-898-5232
Kings' Court English College House 215-898-4562
Quadrangle Information Center (Fisher, Riepe and Ware)215-898-6886
Rodin College House 215-898-5254
Stouffer College House (Stouffer and Mayer)
W.E.B. DuBois College House 215-898-5253
Sansom Place East 215-898-6873
Sansom Place West 215-898-6846

Policies and Procedures

The Terms and Conditions, Residential Policies and Procedures, the University's PennBook, other policy documents, web and email communications all provide basic reference information. Policies are updated periodically, and procedures and timelines are communicated to residents throughout their term of occupancy. Official information of importance is sent to the resident email of record.

Renter's Insurance

Renter's Insurance helps protect you from the cost of replacing your personal belongings in the event of a covered incident and has very real advantages:

As you consider plans, Penn recommends that you consider options that have the following:
At least $10,000 of personal property coverage and a low deductible (e.g. $100)
Replacement cost coverage to protect your personal belongings, such as bicycles and laptops, when they are damaged or lost
Personal liability of at least $50,000, which protects you financially if you cause damage to another resident's unit or property

Penn has identified GradGuard Renters Insurance, a service of Next Generation Insurance Group LLC (NGI), as an option for our students. The company works directly with universities to develop insurance policies specifically designed for college students and their families, and has plans that meet Penn's recommended requirements.

This information is being provided only as a convenience. Penn does not receive compensation, benefits or other consideration as a result of providing this information nor does this information constitute an endorsement of any particular NGI product.  

Click here to proceed to the GradGuard Renters Insurance site to find out more information and to review a simple application. 

College House and Sansom Place Computing

Computing resources for College House residents are provided through Information Technology Advisors, located in each house to provide local computing to residents. More information:

Sansom Place residents are supported through the Computing Resource Center at