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Supplier/Payee Reference Guides & Videos

Materials such as registration and resource guides and Frequently Asked Questions are available to support Penn’s supplier community.

a. Supplier/Independent Contractor Resource Guide

b. Individual Registration Guide

c. Supplier Registration for Individuals/Payees (Video)

d. Submitting PO Invoices through the Penn Supplier Portal

Additionally, suppliers/payees can access tutorials in the supplier portal that have been provided by Jaggaer, which include video training covering many supplier-related acitivies including Supplier Registration and Creation of an Invoice from a Sales Order (PO-Flip process).

If suppliers are in need of technical support, inquiries may be directed to Jaggaer’s Supplier Support Team at 1-800-233-1121 or they may log onto the JAGGAER Customer Support Portal.  Jaggaer is available to assist in technical matters that include resetting a supplier’s password, login issues, as well as technical challenges experienced by a supplier when in the portal.