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Penn Marketplace Supplier FAQ
  1. We do not provide content to middlemen or distributors, so why is Penn asking us to provide content to Jaggaer?
  2. What happens if we do not support Penn's eProcurement initiative?
  3. How will we maintain our product and pricing information within the Penn Marketplace?
  4. How often should we update our product data?
  5. Who will have access to our product prices?
  6. How will orders be sent to us?
  7. How will we invoice Penn and how will we get paid?
  8. How can I learn more about Jaggaer and its solutions for Research Enterprises and Suppliers?

 

1. We do not provide content to middlemen or distributors, so why is Penn asking us to provide content to Jaggaer (formerly known as Sciquest)?

Jaggaer is a software, information and services company that provides solutions to enhance procurement. Jaggaer is not a "virtual distributor" or supplier. As a participant in Penn's eProcurement solution, you will NOT pay any fees, discounts or commissions to Jaggaer. Jaggaer does not take title to products, nor are they involved with billing and other related purchasing activities on Penn's behalf.

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2. What happens if we do not support Penn's eProcurement initiative?

A decision not to participate in the Penn Marketplace will place your company in a competitive disadvantage and require Penn faculty and staff to manually enter detailed requisition data into a non-catalog order form to order your products. These additional ordering steps, coupled with Penn's strategic sourcing and eProcurement utilization initiatives will result in a significant decrease in your business with Penn.

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3. How will we maintain our product and pricing information within the Penn Marketplace?

SciQuest provides a supplier portal for the purpose of uploading product and pricing information. There is an easy tool within the portal that as allows for a robust upload of product content and pricing data. The support team at SciQuest is available to help and assist with your uploading needs. 

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4. How often should we update our product data?

As a general rule, most suppliers update data on a quarterly basis using the portal.

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5. Who will have access to our product prices?

Only registered University users, approved by a Penn administrator for access to the Penn Marketplace, will be able to view prices for specific products from suppliers.

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6. How will orders be sent to us?

Orders will be distributed to you from Penn's procurement application as they are today.

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7. How will we invoice Penn and how will we get paid?

Invoices can be submitted via paper, EDI or email and get paid via check or through our epayables program.

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8. How can I learn more about Jaggaer and its solutions for Research Enterprises and Suppliers?

Go to http://www.jaggaer.com.

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