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About Strategic Sourcing Information Technology
The Penn Managed Print Services (MPS) Program

Following a comprehensive review and bidding process, Penn has contracted with two suppliers for Managed Print Services (MPS).

Both DocuSense and Ricoh are preferred MPS suppliers under contract to provide print equipment, supplies, service, and associated MPS software tools to Penn customers seeking to significantly reduce their office printing costs and gain complete control of their printer fleet.

Once you enroll your school, building, or office into the MPS Program, you'll have access to the latest print technologies, high quality printer maintenance services, all consumable supplies, and the best overall office printing value on campus.

The MPS Program includes:

  1. Multi-functional devices (MFD), copiers, printers, scanners and fax machines
  2. Preventive maintenance, parts, and ink/toner supplies (excluding paper)
  3. Guaranteed service level response times with near or on-campus support, break/fix, and supplies replenishment
  4. Detailed account usage and simplified billing utilizing a cost per page model
  5. Flexibility for equipment changes; up-scaling and down-scaling as your business needs dictate
  6. Single, strategic supplier for increased efficiency - no more contracts or need to manage multiple supplier relationships
  7. Best-in-class print management expertise, processes, and cost

Read the Frequently Asked Questions document or learn more about How MPS Works.

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