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Penn Travel Card Update: Small Credit Balance Write Off

Wednesday, January 3, 2015

In instances when a cardholder carries a small balance between -$1.00 and $1.00  for four statement cycles yet without any activity on the credit card during this period, Bank of America (the card’s provider) will automatically write off the small balance.  The adjustment will be made in the fourth statement cycle, bringing the card balance to $0.00.  Cardholders have the option to contact Bank of America at 1-888-449-2273 to request that the transaction is reversed.  Otherwise, no further action is required and the transaction in Concur will be hidden by Card Administration.

If you have any questions regarding this matter, please contact Mounir Boukitab at bomo@upenn.edu.