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Helpful Tips

All of our Preferred Providers will be able to help you with questions and concerns you have about your project. Each of them has a dedicated account representative and customer service support person who is familiar with Penn, the Penn branding standards and our policies.

You may also find it helpful to view the "Planning Tools" section as it contains questions that will help you think about your project before you get started.

If you have any questions or concerns, you may also contact Lucy Casalena at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Topic of Interest

Check our "How to use QR Codes"


Glossary of Terms

If terms like "lpi" and "OCR" are unfamiliar to you, or you don’t know the difference between a Glossary Link side stitch and a Glossary Link saddle stitch, our glossary of terms can help.

View Glossary of Terms »


Check our FAQs  for answers to questions about Penn’s Preferred Provider Program, accessing Penn photographs, ordering University stationery and business cards and other information. 

View Frequently Asked Questions »