Coronavirus (COVID-19) Information and Resources
Handling Travel Emergencies

Handling Travel Emergencies:


Who should I call?  When should I call for assistance?

Contacts

Reasons to Call

Contact Information


World Travel
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Travel Help if booked in Concur or with World Travel directly:
  • Rebooking flights
  • Altering or cancelling air, car, hotel reservations
  • Travel interruption requiring new travel arrangements
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24 hours a day

888-641-9112

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Penn Travel  Services
  • Guidance in booking travel prior to trip.
  • Advice for issues incurred during travel.

215-898-9662

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Penn Police

Need for Immediate help - dial 911

Penn Police is available 24/7 for Penn travelers involved in a medical/security incident where Penn needs to be alerted.  Examples include hospitalization/death, major event when Crisis Management Team needs to be involved, trip leaders assisting a student in crisis, etc.)

215-573-3333

Office of Risk Management and Insurance
  • Suffer an injury while at "work".  "Work" extends to travel on University business.
  • Involved in an automobile accident
  • University property is damaged or stolen

215-898-4327

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Click here for incident forms