Coronavirus (COVID-19) Information and Resources
Travel Recommendations Concerning The Coronavirus Outbreak

In support of the University's response to the novel coronavirus outbreak, Penn Travel Services provides the following information to assist travelers.

Emergency Travel Assistance
  • Individuals who booked through Concur or World Travel should contact World Travel's 24-hour emergency service to reach a travel agent. World Travel agents will advise the conditions for ticket refunds or any waivers of cancellation fees that have been issued by the airlines or other suppliers, such as hotels, cars, rail, etc.
    888-641-9112 or 610-458-5554
    Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Travelers who did not use World Travel should contact the original source of the booking (airline or booking website).
  • Consult Amtrak for rail travel notices and alerts.
For Medical or Security Assistance Abroad
Additional alerts and FAQ