Correction from PNC On Virtual Wallet Student Reserve Accounts

PNC has notified the University of the following: On August 30, a number of incorrect account notices were sent to PNC Bank Virtual Wallet Student® Reserve (Interest Checking) account customers in error. The notices incorrectly informed customers that Reserve accounts with zero balances may be closed due to inactivity. No accounts are being closed.

On September 4, PNC sent follow up emails to customers with Virtual Wallet Student accounts who received incorrect email notices regarding their Reserve account. The follow up email informs them that they received the inactive Reserve account email in error, no action is required of them, and PNC will not be closing their account even if there hasn’t been recent account activity or the account has a zero balance.  Questions may be directed to PNC at 1-888-PNC-BANK (1-888-762-2265).