FAQs

How much does it cost?

Should I carry my PennCard with me?

What happens if I lose my PennCard?


Students

How do I apply for a PennCard?

What can I do with my PennCard?

Where do I pick up my PennCard?

As a new fall student, how do I get my PennCard if I arrive on campus before New Student Orientation?

How do new summer semester students get their PennCards?

How do I get my PennCard if I arrive on campus after New Student Orientation?

Can new spring semester students use Campus Express Online to submit a PennCard photo?


PennCard Access Code (PAC)

What is a PAC?

How do I find out my PAC?

How do I change my PAC?

Should I change my PAC?

 


How much does it cost?
Students, faculty  and full-time staff will be issued their initial PennCard at no cost. A replacement fee will be charged for lost, stolen or damaged cards.

Back to Top

Should I carry my PennCard with me?
Yes. You should carry your card with you at all times. University policy states that you must present your PennCard upon the request of any University official and that you must display your PennCard at designated times in certain campus buildings.

Back to Top

What happens if I lose my PennCard?
Lost or stolen PennCards must be reported immediately to the PennCard Center at 215-417-CARD or to Public Safety at 215-573-3333. Once you have reported your PennCard missing, you must obtain a new card by coming to the PennCard Center. Please note that there will be a fee for the replacement card. Important: if you linked your original PennCard to your bank account, you'll need to re-link your replacement PennCard. Contact PNC Bank or SFCU for help with linking your PennCard to your bank account.

Back to Top


How do I apply for a PennCard?
The fastest and easiest way is to log in to Campus Express Online and click Apply for PennCard in the My PennCard tab. Other ways to apply are as follows:

  • Mail in the application included in your Campus Express mailing with a paper photo that meets the requirements detailed in the Campus Express Brochure.

  • Apply in person and have your photo taken at the Campus Express Center in Houston Hall during New Student Orientation, although we strongly encourage you to submit a digital photo early through Campus Express Online so we can have your card ready for pick-up.

  • If you arrive on campus after NSO, stop by the PennCard Center in the Franklin Building.

Back to Top

What can I do with my PennCard?
With your PennCard, you may:

  • Enter secure academic and residential buildings on campus
  • Enter dining halls and access your meal plan
  • Charge purchases to your Student Financial Services account
  • Make purchases using your PennCash account
  • Link your PennCard to your PNC or Student Credit Union account so that you may use your PennCard as an ATM or debit card.

Back to Top

Where do I pick up my PennCard?
If you are a new student and you have submitted your PennCard application, you may pick up your PennCard at the Campus Express Center in Houston Hall during New Student Orientation.

  • Law and Wharton MBA candidates may obtain their PennCard through the process communicated by the School's Student Affairs office
  • All other students may obtain their PennCard from the PennCard Center located on the second floor of the Penn Bookstore, 3601 Walnut Street Philadelphia, PA 19104-3895.
  • A valid, government issued photo I.D. will be required in order to pick up your PennCard
  • For more information, please visit Campus Express PennCard FAQs

Back to Top

As a new fall student, how do I get my PennCard if I arrive on campus before New Student Orientation?
Some graduate programs distribute PennCards at their School's orientation session. Contact your school coordinator for further information. Other students who are on campus for a verifiable academic reason prior to New Student Orientation should contact the PennCard Center at 215-417-CARD.

Back to Top

How do new summer semester students get their PennCards?
If you are a newly admitted student who begins classes in the summer semester, you can still use Campus Express Online to submit your photo. First, make sure you're enrolled in a program and registered for at least one class for at least one business day. Then, when you arrive on campus, just stop by the PennCard Center, Penn Bookstore, 3601 Walnut Street, Room 219 to pick up your PennCard. A valid government issued photo I.D. will be required in order to pick up your PennCard.

Back to Top

How do I get my PennCard if I arrive on campus after New Student Orientation?
After New Student Orientation, students may obtain their PennCards from the PennCard Center located in room 219 of the Penn Bookstore, at 3601 Walnut Street.  The PennCard Center is open Monday-Friday 8:30 am to 5:00 pm.

Back to Top

Can new spring semester students use Campus Express Online to submit a PennCard photo?
Absolutely. If you are a newly admitted student who begins classes in the spring semester, you can still use Campus Express Online to submit your photo. First, make sure you're enrolled in a program and registed for at least one class for at least one business day. Then, when you arrive on campus in January, just stop by the PennCard Center, Penn Bookstore, 3601 Walnut Street, Room 219, to pick up your PennCard. A valid government issued photo I.D. will be required in order to pick up your PennCard.

Back to Top


What is a PennCard Access Code (PAC)?
Your PennCard Access Code or PAC (formerly referred to as your Residential Access Code or Personal Access Code) is the four digit number used in conjunction with your PennCard at Penn to gain admittance to residential buildings.

Back to Top

How do I find out my PAC?
In the past, a PAC number was automatically assigned to students based on the last four digits of Social Security numbers as the default code. In 2010, several University offices worked together and with the Undergraduate Assembly to make significant and positive changes to that process. As a result, new students are now assigned a random four-digit number as their PAC. To find out your assigned PAC or to change your PAC, go to the Privacy Settings on the Penn Portal.

Back to Top

How do I change my PAC?
Students can change their PAC numbers by going to the Privacy Settings on the Penn Portal.

Back to Top

Should I change my PAC?
All students are advised to change their code to something that is both secure and easy to remember. The access code was developed to protect the safety and well-being of Penn students therefore, when choosing your PAC numbers you should adhere to the following guidelines:

  1. Pick a four-digit number that you can easily remember.

  2. Do NOT choose a number that is used for other important functions or that is easily guessed. For instance, you should NOT use your bank number or PIN, your date of birth, or any part of your Social Security number or Penn ID number.

  3. Do NOT share your PennCard Access Code with others.

Back to Top