Penn Mail Services is open and operating. Click here for more information.

Missing Your Mail - Faculty and Staff

Delivery of mail or packages processed through the U.S. Postal Service begins with Penn Mail pick up at the main U.S. Post Office for Philadelphia. When the mail gets to campus it is either delivered to the school or department mailroom or to a department.

Please keep in mind that mail and express shipping services are distinct in nature and handled differently.

Select one of the following options to direct your query when your expected mail or package has not been delivered to you in a timely manner:

USPS - First Class Mail

USPS - Priority MailĀ® and Delivery Confirmation

USPS - Express Mail, Registered Mail, Certified Mail, Insured Mail, Signature Confirmation

Express Shipping - UPS, FedEx, DHL