Penn Mail Services is open and operating. Click here for more information.

Tracking USPS Priority Mail and Delivery Confirmation
  • Track on the USPS website for delivery to the Main Post Office
  • Some campus locations are serviced by USPS carriers only
  • It can take up to 4 business days after the date that USPS lists on its mail tracking website as having received your package for it to be available for Penn Mail Services pick up. For example,
    • 1/3/13: USPS tracking system status (received date at USPS main Post Office)
    • 1/7/13: USPS has mail piece available for pick up by Penn Mail
    • 1/7/13: Delivery date to customer by Penn Mail is the same day
  • If after 4 days, you have not received your package, contact either your mailroom (if your building has one) or Penn Mail Services 215-898-8665. Please have available the USPS tracking number and the full address that was on the mail piece
  • If your mail has been missing for 15 business days, you can submit a claim to USPS. It must haveĀ a minimum value of $25.00. To file a USPS Insurance Claim, click here. Return claim form to Penn Mail Services: Fax-215-573-2055 or Intramural Mail, attn:Gerard Bishop, Associate Director, Penn Mail. l