Penn Mail Services is open and operating. For more information click here.

Online Tutorials

eShip@Penn is easy to use and is designed to be intuitive. For faculty and staff who are Authorized Shippers, we have created a series of short videos that outline key processes and areas that will help users successfully ship their packages. These training materials, along with the FAQs, are also available in the eShip@Penn Help tab should you need assistance while working inside the system.


  • To those users who must follow the guidelines associated with regulated or hazardous shipping, required training is available via KnowledgeLink or by contacting Environmental Health and Radiation Safety at or 215.898.4453.
  • If you are shipping internationally, please make sure you are in compliance with export control laws.  For more information contact the Office of Research Services at 215-898-7293.

Click to view the following Online Tutorials: