Coronavirus (COVID-19) Please note: The information you will find throughout the website is indicative of our 2019-2020 operations. Regular updates will be emailed to you regarding the 2020-2021 Academic Year. Click on the banner for additional information on the impact of COVID-19 on dining operations.
Sick, Isolation and Quarantine Policy

During COVID-19 it is important that students on a dining plan understand how to access their meals when they are Sick, in Quarantine or Isolation or have a red Penn Open Pass due to noncompliance.

*Please note: Students who have a red Penn Open pass for any reason may not enter a dining café.*

Sick: You do not have COVID but you have the stomach flu, or you have an illness that incapacitates you so that you cannot leave your room to visit a dining cafe.

Isolation: You have received a red pass from SHS and you are being moved to Sansom Place West.

Quarantine: You have been exposed to someone with COVID and you are going through contact tracing and you have a red pass.

Red Pass for noncompliance: You have been issued a noncompliance red pass, you would need to follow the same guidance as those in quarantine.

Students Who Are Sick, in Quarantine or have a Red Pass for non-compliance:

Students in this group have two options for obtaining their meals:

  1. You can have a friend pick up your meals for you.
  2. If you are unable to have someone pick up your meals, please see the option for meal delivery below.

Option One

You can request meals ahead of time and have a friend  pick-up them at 1920 Commons, Hill House and Falk

First review the menus of the day.

After reviewing the menu and choosing a location, email the location (below) with your requested meal choice. Meals must be ordered during normal operating hours. Please do not place an order in the last hour of service.

IMPORTANT: All emails must include your name, Penn ID number, phone number,  the name of the person picking up the meal for you and the time of your pick-up.  Plus you must place your order at least 1 hour before pick-up. If you have a special dietary need, please indicate that as well in your email.

You may pick-up up to two meals at a time, however both meals must correspond to a single meal period (breakfast, lunch or dinner). For example, if you order two meals to be picked up at noon - you will only be able to choose from the lunch menu.

1920 Commons | Diane Jamison |

Hill House | Scott Herrington |

Kosher Dining at Falk | Raymond Franckewitz |

Please have your friend tell the cashier that they are picking up a meal(s) that was pre-ordered.

Option Two

If you cannot find someone to pick up your meals, Penn Dining is offering delivery service to your dorm room, however you will need to:

    1. Order your meals through the Penn Eat app
    2. Go to the SIQ option on the app
    3. Choose from the menu options. The meals will be prepared at Hill house, you can review the menu online, but we do not offer all items on the menu if you use this option.
    4. You must place your order by 11:59 pm the day before. Your meals will be delivered between 11 am and 1 pm. You may order two meals at a time.

Students Who Need Isolation Meals (for delivery to Sansom Place West)

Students in isolation are NOT permitted to leave Sansom Place West to pick-up meals. Upon arrival you will be given a bag of food to sustain you for 24 hours. You will also be given information on how to order food from the Penn Eats app to be delivered to the lobby. The app will inform you when your food has arrived.

If you have special dietary needs, contact our campus registered dietitian nutritionist Daniel Connolly, RDN. at

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