Questions or Comments?


Penn Transit is part of Penn's Business Services Division (BSD). BSD provides the leadership, business practices, facilities, and services needed to develop and maintain a hospitable, community-friendly, and service-oriented campus environment.

The mission of BSD is to provide high-quality service in a fiscally-responsible manner and our vision is to continually set the standard! within each of our operating units.

To fulfill our mission of providing high-quality service, we need your feedback. Your questions, comments, concerns or ideas for Penn Transit can be submitted through IdeaWeb. These messages are regularly reviewed by BSD management and you will be responded to  within two business days. If you would like to send a confidential message, you can opt to leave the contact fields blank.

Thank you for helping us set the standard.


If you have questions about Penn Transit Services or about commuting to campus visit our FAQ page.