FAQs Commuter FAQs

Payroll deductions are applied to commuter accounts in the same month the benefit is utilized. For example, if you are commuting in June, but would like to cancel your July benefit, your last deduction would be received in June to coincide with your benefit for that month. Commuters have until the 19 of the month prior to the start of the benefit month if the order was placed through Jawnt.  Commuter Card orders  made through Health Equity may be modified through the 10 of the month preceding the benefit month.