UPenn Software Licensing

Qualtrics - Frequently Asked Questions

Can all of Penn access Qualtrics?

No, access to Qualtrics is restricted to those schools/centers who purchase a license. Please see the list of participating departments on the Qualtrics page on the OSL site.

What is the support number for Qualtrics?

The Qualtrics support number is 801-374-6682.

Who do SAS and Wharton students contact for Qualtrics support?

SAS faculty, staff, and students can find more information about Qualtrics here and can contact This email address is being protected from spambots. You need JavaScript enabled to view it. for support.
Wharton faculty, staff, and students can sign up for Qualtrics using this link. Users can contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call 215-898-8600 to get set up with an account.
 
For questions about usability, system outages, user interface, and how-to questions, please call the Qualtrics support number at 801-374-6682.

 

Can I change the reply-to email address in my survey from This email address is being protected from spambots. You need JavaScript enabled to view it.?

You can only change the "no-reply" portion of the email address. The domain must remain "qualtrics-research.com" or "qemailserver.com".