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FAQs
Preferred/Approved Providers

What is a preferred provider?
What is an approved provider?
Do I have to use a preferred or an approved provider?
I have a (designer/printer/mail house, etc.) I would like to use. Can I just go ahead and use them?
How will I know who is the best supplier for my project?

Branding

Where do I get the University’s official seal or logo?
Does the University have standards for using its logo?
What are the University’s standard pantone colors?
Who will be approving the use of the University’s marks or logos for special circumstances? (i.e., special event from a Penn sponsored organization— they created a new logo for the event or the redesign of the shield for special event or purpose?

Stationery/Printing

How do I get Penn stationery?
How do I get Penn business cards?
Is there anyone else on campus that can help with printing needs?
I have been using Mimeo. Should/can I keep using them?
Can I use my own printer?

Glossary Link Stock Images

What is the advantage to using stock images and photographs?
Can stock images be purchased on-line?




Preferred/Approved Providers

What is a preferred provider?
Penn has prepared a pre-qualified group of best-in-service suppliers who have contractually agreed to meet the University's business requirements and provide preferential pricing for the Penn community. A requirement of being a preferred provider is that the supplier assigned a dedicated account representative and customer service support person to the Penn account. The University's competitive bidding requirement is waived when a purchase with an aggregate value of $5,000 or more is made from a preferred or strategic supplier.

What is an approved provider?

A BEN Buys approved provider is one whose corporate profile and supplier questionnaire has been reviewed and approved by Penn Purchasing Services and added to the Purchasing System. An approved supplier has not been specifically vetted by Purchasing Services. The approved supplier will be expected to adhere to Penn's standard business requirements, but has not made any contractual agreements with the University.

Do I have to use a preferred or an approved provider?
Yes. For any project that you undertake (printing, design, mailing, etc.) you need to use either a preferred or an approved provider.

I have a (designer/printer/mail house, etc.) I would like to use. Can I just go ahead and use them?
Not unless they are an approved supplier. We have a current list of approved suppliers that was developed through an extensive review. The review will be done again in 24 months at which time new suppliers may be considered.

How will I know who is the best supplier for my project?
We are developing a website where you can not only easily find a list of preferred providers, but you can view samples of their work and a list of other departments and individuals at Penn who have utilized their services. A list of approved providers will also be provided.



Where do I get the University’s official seal or logo?
You can access the University's seal an logo through University Communications at www.upenn.edu/pennnews/logos-brand-services.

Does the University have standards for using its logo?
Yes. These standards are provided on the University Communications website at www.upenn.edu/pennnews/logos-brand-services.

What are the University’s standard pantone colors?
These standards are provided on the University Communications website at www.upenn.edu/pennnews/logos-brand-services.

Who will be approving the use of the University’s marks or logos for special circumstances? (i.e., special event from a Penn sponsored organization— they created a new logo for the event or the redesign of the shield for special event or purpose?
Approval of specialty logos is through University Communications.


How do I get Penn stationery?
The system for ordering Penn stationery has not changed. You will continue to use the on-line ordering process. The process works as follows:
  • Simply log on to BEN Buys
  • Select “Shop at Penn Marketplace”
  • Choose the Maximum Graphics punch-out site and place your order
  • Return to the Penn Marketplace to complete your order and proceed through BEN Buys checkout as usual.

How do I get Penn business cards?

The system for ordering Penn business cards has not changed. You will continue to use the on-line ordering process.

Is there anyone else on campus that can help with printing needs?
Wharton Reprographics can assist with Glossary Link digital printing, copying, scanning, binding and stationery.

I have been using Mimeo. Should/can I keep using them?
Yes. This system is not changing.

Can I use my own printer?
You are only allowed to use an approved or preferred printer. You can find a list of approved/preferred printers on the new website being developed to assist members of the Penn community with their publication needs.
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Stock Images

What is the advantage to using stock images and photographs?

Stock images are available on demand and easy to purchase from on-line companies. No need to pay photographer's fees.

Where can stock images an photographs be purchase?

Suggested sites are listed under the Images & Photos menu.